Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
Recent releases


Changes: This release adds enhanced integration with LDAP. Some issues related to the 'original author user group' function and a problem with the onsubmit of Javascript were fixed. An error saving the Move button permission was fixed.


Changes: Some issues with the Chrome browsers were fixed.


Changes: This release adds a 'Show Times' feature to the query page. The last modified date is no longer updated when the change is done through the quick close function. A bug that incorrectly saved the assignable/user options into the fieldset table was fixed; this bug has apparently caused the null user problem in the assignment box in certain Java environments. A bug involving the dependent fields, a bug in searching multi-select fields, and a bug related to the original author were fixed. The system flag of always notifying the original author is now also applied to the cases of email submission.


Changes: This release adds a new "original author user group" feature for issue creation and query. Notification emails are no longer grouped by default. For new email submission, the CC and To addresses of the email are now saved into the issue CC.


Changes: A bug in properties loading was fixed. This bug caused the connection pool monitor to fail to start in Linux environments.
Migrates FileMaker to MySQL, Oracle, Access, SQL Server, FrontBase, FileMaker7.
- All comments
Recent commentsPrice-performance point is excellent.
After evaluating multiple vendors in the issue-tracking domain, our organization reached the conclusion that bugzero offered the most competitive pricing for almost of all of our needs. We were almost considerably impressed with the customer service, and the straightforward integration with CVS.
The license is wrong
The license definition is wrong.
"Free To Use But Restricted" means that the software
is free but restricted in someway. Bugzero (according
to its "pricing" page) doesn't allow restricted use
The restriction to just 5 users isn't a restriction for any
serious bugzilla-alike system. The number of 5 users
and 100 errors effectivelly disallows any serious work.
This is just a demo and yes, the demo is free.
I think the license should be
"Other/Proprietary License with Free Trial".
GUI look and feel
I intentionally made the GUI simple and clean with little color and no graphic images. If you want it to be more colorful, you can do so easily (need some html and jsp knowledge). If you do not think the current default GUI is user friendly, make it so. I'll be very happy to know about it.
classpath issue
If you get an error message such as class not found, it simply means that the bugzero.jar is not in the classpath. Please follow the setup program closely (instruction is different for each container), you can solve this problem easily by yourself.
more app servers
Bugzero has now been deployed and tested on almost all the popular Servlet and J2EE servers. If you want use an app server that is not included in Bugzero's setup program, please let me know and I'll more than happy to help you out and add it to the list.