CitrusDB
CitrusDB is a Web based customer care and billing solution that uses PHP and a database backend to keep track of customer information, operational CRM, services, products, billing invoices and credit cards, and support information.
| Tags | Information Management Records Management Issue Tracking Office/Business Financial Point-Of-Sale Database Front-Ends |
|---|---|
| Licenses | GPL |
| Operating Systems | OS Independent |
| Implementation | PHP |
Recent releases
- 03 Jun 2009 14:18
Changes: This is release adds the ability to choose which items to rerun on a credit card payment. It can associate a ticket to a service. Fixed amount taxes or fees are allowed.
- 06 Jan 2009 17:27
Changes: This release includes the ability to indicate a service as carrier dependent, to show that it is sold through a third party who needs separate notification when that service type is activated or deactivated. The Account Activation tool has been removed in favor of the statusupdate script. The statusupdate script will also email pastdue notices to customers, as well as shutoff and cancel notices to customers with carrier dependent services.
- 21 Aug 2008 17:18
Changes: This release supports multiple brand organizations for billing and services. A new settings screen has been added for global billing settings. A new cancel reason has been added to help determine reasons for customer churn. A new footer field has been added to invoices. The invoice and email text invoice have been modified with better formatted dates and listings. A new service report shows the customer status totals for selected services and cancel reasons. A new source report shows the customer source count for each service category.
- 13 Feb 2008 22:25
Changes: The SQL file was fixed.
- 13 Feb 2008 16:49
Changes: This release fixes some bugs when printing multi-page invoices and adds a feature to send email messages when a credit card has been declined.
