About:
f2w helpdesk is a Web-based helpdesk package. It allows requests to be categorised to an arbitrary level of detail using a expert-system-like question and answer method. Advice and problem-specific information can be associated with the request categories, thus building up a knowledge base to speed the resolution of frequently occurring problems. Users can also add their own tasks, thus using it as a todo list or for workflow within teams, and notes can be added to each request at any time.

Author:
scav [contact developer]

Rating:	reset 1 2 3 4 5 6 7 8 9 10
8.21/10.00 (2 votes)

Homepage:
http://f2w.sourceforge.net/

Trove categories: [change]

[Development Status]		5 - Production/Stable
[Environment]		Web Environment
[Intended Audience]		Developers, End Users/Desktop
[License]		OSI Approved :: GNU General Public License (GPL)
[Operating System]		OS Independent
[Programming Language]		Zope
[Topic]		Database :: Front-Ends, Internet :: WWW/HTTP, Other/Nonlisted Topic

Dependencies: [change]
Zope 2.5.0 (required)
PostgreSQL 7.1.3 (recommended)
[download links]

 Branches

Branch	Version	Last release	License	URLs
Default	1.4.3	23-Jul-2002	GNU General Public License (GPL)