Freeside is an open-source billing and trouble ticketing package for ISPs, VoIP, hosting, service, and content providers, and other online businesses.
| Tags | Office/Business Financial Systems Administration Accounting Information Management Records Management |
|---|---|
| Licenses | GPL |
| Operating Systems | POSIX BSD FreeBSD Solaris Linux Unix |
| Implementation | Perl SQL |
Recent releases


Changes: The tax rate editor and VoIP rate and plan editors were rewritten and are much easier to use. Import of Asterisk CDR files was fixed. The integrated RT ticketing system now auto-associates incoming email with the appropriate customer. Package changes show change date and old package information. MySQL is supported as a backend database in addition to PostgreSQL. Packages are available for Debian and RHEL/CentOS. XML-RPC and PHP APIs have been added, allowing access to customer signup and self-service functionality. The license has changed to the Affero GPL.


Changes: This release has updated prepaid support in conjunction with RADIUS. The integrated RT trouble-ticketing module has been updated. Several pages in the backoffice interface have been rewritten, including editing of customer billing info and batch payment entry. Resellers can now be configured with a per-reseller payment gateway, and Maestro/Switch/Solo credit cards are supported. Exports were added to integrate with CPanel, Radiator RADIUS (native schema), and the everyone.net outsourced mail service.


Changes: This release includes new features for VoIP rating and billing from CDRs, as well as significant overhauls of the RT trouble-ticketing integration and customer self-service interface. Prepaid card support has also been overhauled, and new signup features have been added for promotional codes and registration codes. Typeset invoices have been reformatted, and an HTML invoicing option has been added. Other areas receiving attention include reporting and documentation.


Changes: New features in this release include typeset PostScript/PDF invoices, customer self-service and reseller Web interfaces, RADIUS session viewing, credit card CVV2 and refund support, new financial and reseller reports, and ISPMan integration. Virtual company support has been improved, and the main customer view page has been updated.


Changes: This is a test maintenance release for the schema-stable 1.4 branch. 1.4.x releases do not require any database schema changes. New features include typeset PostScript/PDF invoices, CVV2 credit card support, improved virtual company support, new financial and reseller reports, new exports, and an improved customer view page.
- All comments
Recent commentsRe: Can it connect to control panels?
> Can it gather info from plesk or
> mysqlISP. Or other similar GPL ISP
> solutions?
There is Plesk integration, as well as integration with
some GPL'ed systems such as ISPMan, but not yet
mysqlISP integration.
There is a plugin framework for integration with
external systems called "exports" - so if the package
doesn't integrate with what you need, you could
write your own "export" for it.
Can it connect to control panels?
Can it gather info from plesk or mysqlISP. Or other similar GPL ISP solutions?