PBS
PBS is a user-support call management system and call tracing system. It is based on intranet technologies, and it allows you to manage and account calls, inventory, projects, and performance. It features a knowledge base and reports for the manager.
| Tags | Other/Nonlisted Topic Systems Administration |
|---|---|
| Licenses | Freeware |
| Operating Systems | Windows Windows Windows POSIX Linux Other |
| Implementation | PHP |
Recent releases
- 26 Jan 2009 08:31
Changes: A bug related to creating and modifying knowledge base (KB) entries was fixed. Tables for call-list and knowledge can be sorted.
- 11 Jan 2009 15:16
Changes: Meteora Javascript Widgets are now used instead of dojo-toolkit. Growing textareas were implemented in Call. The timeline for workflow was disabled.
- 07 Oct 2007 08:06
Changes: This release improves fulltext searches of the knowledgebase.
- 16 Sep 2007 07:59
Changes: New eye candy and a better usability layout. Usage of some dojo widgets (AJAX). Usage of SIMILE Timeline (not very useful yet). A bugfix in the Workflow template.
- 14 May 2006 08:51
Changes: The menu is now easier to manage (with dtree). The workflow which is the template can be specified. Templates are listed without ugly timestamps.
- All comments
Recent commentsPBS and other databases (Oracle)
Now first alpha version of PBSDBI for Oracle is ready
for testing.
With this first alpha it is only possible to make calls
and work with this calls, you can create PBS user and
change password.
THIS VERSION IS ONLY YOUR VALIDATION AND
TEST
You can download PBSDBI from
http://people.freenet.de/tfaehr/pbsdbi.tgz.
My next steps will be improve PBSDBI (function and
databases) and documentation for original PBS.