About:
phpSupport allows users to submit trouble tickets through a Web form or an email gateway. It gives the option of emailing the creator of a trouble ticket when updating or closing it. All tickets and information are stored in a MySQL database.

Release focus: Major feature enhancements

Changes:
This release supports a backend manager for changing system configurations. It also gives the user the option to change their email notifications via a backend manager. Anyone who has submitted a trouble ticket can view their ticket's status.

Author:
Chris [contact developer]

Rating:	reset 1 2 3 4 5 6 7 8 9 10
7.90/10.00 (8 votes)

Homepage:
http://phpsupport.jynx.net
Tar/GZ:
http://phpsupport.jynx.net/[..]load.php?filename=phpSupport-current.tar
Changelog:
http://phpsupport.jynx.net/changelog.php
Demo site:
http://demotm.jynx.net/

Trove categories: [change]

[Environment]		Web Environment
[License]		Freeware
[Programming Language]		PHP

Dependencies: [change]
No dependencies filed

 Branches

Branch	Version	Last release	License	URLs
Default	5.0	29-Feb-2004	Freeware

 Releases

Version	Focus	Date
5.0	Code cleanup	29-Feb-2004 05:22
4.2	Minor feature enhancements	25-Nov-2003 00:06
3.3	Major feature enhancements	15-Jul-2003 21:46
3.2	Minor feature enhancements	25-Jun-2003 18:14
2.0	Minor feature enhancements	17-Dec-2002 21:24
1.1	Minor bugfixes	14-Dec-2002 05:28

 Comments

[»] Excellent bit of software
by Doug Bostrom - Mar 5th 2004 06:46:16

phpSupport offers a great combination of a low learning curve, all the essential features of a ticket system, plus a useful and simple interface for customers.

Installation and integration with our existing customer interface was a breeze.

Thanks!

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[»] Suggestions, and Ideas.
by Chris - Dec 16th 2002 05:04:04

Since i found a slite bug , before i release a fix i wanted to know if anyone had any ideas for the next release.

Please email any ideas to chris@jynx.net.
Thanx

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